CONSULTANCY
SERVICES
Supporting a variety of business challenges, including operations improvements, aquisition analysis, strategy reviews & business plans
Strategy & Direction
Your strategy connects your vision to what your business does every day, aligning your operations with your purpose and providing direction.
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Business leaders may have a clear strategy but not quite understand why the business is faltering. When developing or analysing your strategy it is essential to ensure you incorporate the external, changing environment into your plans to reduce risk, build resilience and achieve your goals.
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Operationally, you must align your day-to-day activities with your strategy; too often business functions do not pull in the same direction, causing frustration and distraction.
Leadership & Change
A harmonious organisation gives a tremendous competitive advantage in the market; they are focused, agile, responsive and embrace change. The opposite is also true!
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Effective leadership in business is hugely important as teams are invariably under huge pressure and working long hours. Great leadership starts with understanding your followers, their needs, ambitions, strengths and weaknesses to maximise their combined inputs.
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The World and business are changing at an ever increasing rate; leading an organisation through these transformations is incredibly challenging.
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Marketing & Customers
Understanding your customers and their needs is the most imporant information an organisation can possess. Marketing plans inform your operations and allow you to successfully communicate with your market and drive business.
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Developing a proper plan to identify and communicate with your customers is central to a hospitality business' success becasue of tough industry competition.
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Every business or start-up needs to win and keep customers, those with the best customer insight will win the day. Placing the customer at the centre of your world means exceeding their expectations and improving your business.
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Business Planning
Business planning is about translating your vision for the future into reality. It is the starting point for new businesses, for growth, change or acquisition. Planning effectively, so your organisation has a roadmap to success, ensures you can navigate complex challenges.
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Business plans need to be insightful, useful and be a tool for delivering a successful vision. A good plan helps turn an idea into action whilst understanding the surrounding environment and mitigates the risks.
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Good businesses update their business plans regularly, they should be honest at a findamental level for use as a roadmap and reference for decisions and guiding the journey.
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A strong business plan is also a fantastic tool for raising finance and investment.
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Finance & Investment
Managing your finances is critical for long-term, sustainable success. Often, growing businesses are rarely cash rich - but does this have to be the case?
Creating sustainable value with strong financial management is a primary objectice. Dynamic businesses must control cashflow, understand the return on investment, develop financial plans to effectively direct resources and create maximum value.
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Budgeting correctly is an imperative, with your cost of capital, return on assets, cost of sales and liquidity all key indicators for understanding the health of your business.
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New investments or acquisitions can be intimidating and proper financial analysis to guide those decisions is essential.
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Improving Operations
How might you deliver your products or services better, with less waste at higher speed to more people? These are the questions for operations.
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Understanding the customer journey and its interaction with your product and service delivery is often complex. Improving customer value through operations increases your competitive advantage.
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Analysing your operations from key objectives and creating a blueprint ensures you can maximise value creation and maintain success through procedure and training.
Apply the latest lean management techniques to production and service operations, to deliver mission critical objectives. Create value and efficiency by controlling quality, waste, labour, capacity and your value supply chain.
